nanonavi & its website are owned and operated by Nanomatic Limited. Any reference in these Conditions of Use to nanonavi website shall include reference to Nanomatic Limited and their respective employees and agents.
We will send a Dispatch Notification email to you after we have dispatched your nanofinder order. The majority of our orders are shipped within 1 - 2 business days after placing the order online. You can expect to receive this email within the 2 - 14 business days timeframe. The email contains the details of your shipment as well as the tracking number (provided by delivery service agent) of your package if avaliable. For nanonavi and virtual care service order, a download link and/or activation notification will be sent out to your email within one business day after full payment received
Orders are processed soon after receipt to ensure that your items (refer to nanofinders only) are shipped to you as soon as possible. You are expected to receive your orders within 2-14 business days (excluding the day placing the order) depending on the delivery country and shipping method selected.
These are estimated delivery times only and we cannot be responsible for delays due to customs and/or duty regulations and procedures. Delivery times may vary, particularly during Christmas, Chinese New Year, Easter and other holiday periods. Although Nanomatic cannot guarantee delivery times, we do our best to process orders as soon as we receive them. For nanonavi and virtual care service order, we will send you email providing download and/or activcation details within one business day.
Business Days: 9:00 am - 5:00 pm Monday to Friday, excluding holidays. Orders received between Monday and Friday are usually processed by the end of the next business day. Orders received on Saturday, Sunday and public holidays are usually processed by the end of the day following the next business day.
Please note that for first time customer, the delivery time may be slightly longer due to the verification process with bank for payment authorization and security control reason.
PLEASE NOTE: Since some of the Customs in the European countries including UK, France and Germany may take a relatively long time to inspect the parcels, the delivery time of some orders may take 3-4 weeks. If you encounter this problem, please "contact us" for more assistance.
Our trademarks, service marks and copyright
The following trademarks and service marks belong to Nanomatic Limited or its affiliates and all rights in them are reserved: Nanomatic, myrimis, placepool, nanonavi, nanostore, virtual care. These and other Nanomatic Limited graphics, logos, service marks and trademarks of Nanomatic Limited and its affiliates may not be used without the prior written consent of Nanomatic Limited or its affiliates. All other trademarks, product names, company names and logos appearing on Nanomatic website are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on Nanomatic Limited, are the exclusive property of Nanomatic Limited and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of Nanomatic Limited or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); Nanomatic Limited reserves the right (but without the obligation or liability) to prohibit or remove any such material.
Resale Purpose is Not Permitted
All products sold are for customers' use only and shall not be commercially resold. Nanomatic Limited may refuse any purchasing order which it suspects is for commercial resale.
The site and its content are provided on an "as is" basis without warranties of any kind, whether expressed or implied (except only as may be implied by applicable law). Nanomatic Limited is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Nanomatic Limited. Nanomatic Limited shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Although Nanomatic Limited uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Indemnity and Limitation of Liability
You agree to indemnify, defend and hold harmless Nanomatic Limited from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Conditions of Use or any other activity by you in connection with your use of the site. You further agree that Nanomatic Limited shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against Nanomatic Limited for any loss or damage you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of Nanomatic Limited, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.
Links to other sites
Occasionally, Nanomatic Limited may make available a link to a third party's web site. These links will let you leave Nanomatic website. The linked sites are not under Nanomatic Limited's control and Nanomatic Limited is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Nanomatic Limited is not responsible for webcasting or any other form of transmission received from any linked site. Nanomatic Limited provides the links only as a convenience. Nanomatic Limited does not endorse the site or its use or contents.
Our Return Policy
You agree to the conditions of return and/or exchange stipulated in our Return Policy
Nanomatic Limited may terminate or suspend your access to all or part of the site, without notice, for any conduct that Nanomatic Limited, in its sole discretion, believes is in violation of any applicable law or is harmful to Nanomatic Limited or a third party.
Nanomatic Limited may deliver notices to you by means of electronic mail, a general notice on Nanomatic Limited or by post. You may give notice to Nanomatic Limited at any time by means of electronic mail to Nanomatic Limited or by post to the following address: Flat A, 13/F Jonsim Place, 228 Queen's Road East, Wanchai, Hong Kong.
Modification of Conditions
These Conditions of Use may be modified from time to time. You should therefore read these Conditions of Use and the order terms before you place any order.